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Long-term care refers to a broad range of supportive medical, personal and social services for people who are unable to provide for their own needs for an extended period of time. This need for care from others may be caused by accident, illness, dementia, stroke, depression or frailty. Personal needs may include help to move about, dress, bathe, eat, use a toilet, medicate and avoid incontinence. Help may also be needed for household cleaning, preparing meals, shopping, paying bills, visiting the doctor, answering the phone and taking medications properly. In other cases, long-term care may consist of providing supervision, companionship or support for loved ones.

Long-term care can be offered at home or in an institution. As a rule, care recipients prefer to stay at home and most of the time family and friends providing that care, prefer the home as well. But the deciding factor of where to receive help ultimately centers on the intensity and amount of services needed for support.