Illinois Child Care Information for Parents Lawyers

Frequently Asked Questions

• Where Can I Find Child Care Providers In My Area?
  As part of the Quality Counts program, a toll-free number has been established that parents can call for more information. (877) 20-CHILD (877-202-4453) TTY: (800) 649-1884
• Does A Child Care License Indicate A Certain Level Of Quality Care?
  No. When a day care center is licensed, it means that a DCFS licensing representative has inspected the facility and the facility was found to meet the minimum licensing requirements.
• Is Financial Assistance Available To Help Pay For Child Care?
  Yes. When it is necessary to avoid the separation of children from their families state funds may cover day care costs, including the required physical exam prior to entering day care. Payments are … more
• Will My Kids Be Able To Play Outside While In Day Care?
  Yes. All day care providers are required to allow for outdoor play time. This should be either at the location itself or at a nearby public park.
• Where Can I File A Complaint?
  You may file either an oral or written complaint regarding a child care provider to the DCFS licensing agent for your geographic area. For a Child Abuse complaint call 800-25-ABUSE For all others … more