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First, contact the business. Take your problem to the salesperson, manager or the company’s customer service representative. Most problems are resolved at this level. If you are still not satisfied, contact the owner or the company’s headquarters. Then seek help. If the business will not resolve a problem directly, consumers can file a complaint with the Office of the Attorney General, the Better Business Bureau, or a small claims court. The complaint should explain in detail, with documentation, what the problem is, who it is with, what you have done and what you want. In particular it should:
This article is intended to be helpful and informative. But even common legal matters can become complex and stressful. A qualified consumer protection lawyer can address your particular legal needs, explain the law, and represent you in court. Take the first step now and contact an attorney in your area from our directory to discuss your specific legal situation.