How Do I Resolve a Dispute Regarding Billing, Quality of Repairs, or Warranties?
Document all transactions as well as your experiences with dates, times, expenses, and the names of people you dealt with. Talk to the shop manager or owner first. If that doesn`t work, contact your Attorney General or local consumer protection agency for help. These offices may have information on alternative dispute resolution programs in your community. Another option is to file a claim in small claims court.
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