What Is The Manufacturer's Statement?

After your Request For Arbitration is accepted, the manufacturer should send you a copy of a Manufacturer`s Statement, which will state the reasons why the manufacturer believes that it should not be required to replace or repurchase the vehicle. The manufacturer must send you this statement within 10 days of being notified that your claim has been accepted for arbitration.

The statement is useful when you prepare your presentation, testimony and evidence for the hearing. You should be prepared to respond to the specific points that the manufacturer raises.

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