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What Is A Reasonable Number Of Attempts?

The law presumes that a reasonable number of attempts have been made if: the same defect has been subject to repair at least three times, with at least the first repair occurring within the express warranty period, and the defect still exists; or the vehicle is out of service for a total of 30 or […]

Is It Possible To File With Fewer Than Three Repair Attempts Or 30 Days Out Of Service?

Yes, but with less than three repair attempts the defect must be safety­related. In either case, you must persuade the Board that the manufacturer had a reasonable opportunity to repair.

Must The Defect Be Present When I File A Claim?

Yes, if you are filing under the three repair attempts provision; but the defect need not be present at the time of the hearing.

What Is The Procedure For Filing A Claim?

Notify the Vermont Motor Vehicle Arbitration Board and the manufacturer by mailing the appropriate copies of the forms you received when your car was delivered. Arbitration of your claim by the Board must be held within 45 days of receipt of the notice. Either party may obtain an extension if good cause is shown. If […]

What If The Board Determines That My Vehicle Is A Lemon?

You have the right to choose between the following: A new motor vehicle from the same manufacturer, of comparable worth to the same make and model with all options and accessories, with appropriate adjustments for any model year differences. A refund of the full purchase price and all credits and allowances for any trade­in or […]

What Am I Credited If I Am Leasing The Vehicle That Is Determined To Be A Lemon?

The manufacturer must return your deposit—including down payment and trade­in allowance—and rental payments, plus any incidental and consequential damages, minus a reasonable allowance for use and allocated payments for purchase and use tax. The allowance for use is determined in the same manner as described above for a vehicle that was purchased, except that it […]

Where Can I File A Claim Or Get Additional Information About Eligibility?

You should contact the Board at the following address: Motor Vehicle Arbitration Board118 State St.Montpelier, VT 05602(802) 828­2669 (phone)(802) 828­2660 (fax)

Where Can I Get Information About Car Buying And Car Repair Issues In General?

Contact the Attorney General`s Consumer Assistance Program at the following address: Consumer Assistance ProgramMorrill Hall­UVMBurlington, VT 05405Phone: 800­649­2424 (toll­free) or802­656­0862 (Chittenden County)E­mail: [email protected]

What Makes A Vehicle A Lemon?

The Lemon Law applies if any of the following conditions apply within the first 18 months of your automobile purchase: Your new vehicle has been subject to repair three or more times for the same problem; your new vehicle has been subject to repair one or more times for a serious safety defect; or your […]

What Vehicles Are Covered Under The Lemon Law?

The following table summarizes what is covered, how many times the vehicle has to be repaired for the same defect and the warranty period. Vehicles Covered Repair Interval and Coverage Period A motor vehicle used in substantial part for personal, family, or household purposes. 3 repair attempts or 30 calendar days out of service. 1 […]