Insurance Law

How Long Does The Insurance Agency Have To Respond To My Claim?

The actual time may vary from state to state. However, the general rule adopted by most states is that the insurance company has 30 days to respond, unless an investigation cannot reasonably be completed within that time. If an insurer is unable to contact or locate its policyholder, the investigation may take longer. Further, if the insurer can’t complete the investigation within 30 days they are usually required to keep you updated on the progress of their investigation and/or give a valid reason for the delay.

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