Employment Law -- Employee
You may either file your initial claim by phone or in person.
Call the TeleClaim Center at 18776266800
if you are calling from the following area codes:
351, 413, 508, 774, and 978.
Call the TeleClaim Center at 6176266800
if you are calling from any other area code.
TeleClaim Center hours are Monday Thursday, 8:00 a.m. to 6:30 p.m.; Friday, 8:00 a.m. to 4:30 p.m.
If you choose to do so, you may file your claim in person at a WalkIn Center. There are locations throughout Massachusetts. Click on the following link to find the office nearest you.
When you file a claim, you will need the following information:
An unemployment insurance orientation session will provide you with information about:
collecting unemployment insurance, being covered by health insurance while you are collecting UI, obtaining job search assistance, and applying for training to help you become reemployed.