Your UI Call Center can take your application for unemployment benefits over the phone. To help you find a job, they can register you for work with the Alaska Job Center. After your UI claim has been opened, you may file for biweekly benefits over the phone by calling your Automated Telephone Claim Filing System known as VICTOR. VICTOR can only be accessed with a personal identification number called a PIN, which you will set up during your first call to VICTOR. Once your PIN has been established, you may use VICTOR to file your biweekly claims by phone or to inquire about the status of your check. Call VICTOR during Week 3 of your benefit year and every two weeks after that.
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