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Under federal law, you must receive mailorder merchandise within a reasonable time after placing your order. If the seller cannot ship on time, you have the right to cancel. If the seller advertises a sixweek wait, that is a reasonable time. If the seller does not state a delivery time, 30 days is considered reasonable. If your shipment is delayed, the company must notify you of the new delivery date and allow you to cancel the order if you choose not to wait the extra time. If you have already paid for the products, the seller has seven days to refund your money. If you bought on credit, the seller has one billing cycle to adjust your account. If the seller is unable to ship within the promised time period the products you ordered, the law requires the seller to notify you of your right to cancel the order. The company must send you a postagepaid businessreply envelope so that you can cancel your order or inform the seller that you still want the product. If the company informs you that it cannot promise you a definite shipping date, you should cancel your order. Even if you consent to an indefinite delay, you still have the right to cancel the order if 30 days pass and you have not received the order. Helpful Tips
This article is intended to be helpful and informative. But even common legal matters can become complex and stressful. A qualified mail fraud lawyer can address your particular legal needs, explain the law, and represent you in court. Take the first step now and contact an attorney in your area from our directory to discuss your specific legal situation.