The vehicle must have been taken in for a reasonable number of attempts to repair the defect(s). It is already presumed that your vehicle has undergone a reasonable number of attempts in the following situations:
After step one is exhausted, you must provide preferably by certified mail, return receipt requested written notification to the manufacturer of the defect, giving the manufacturer a final opportunity to repair it. In this notice, be sure to include your name and contact information, a description of the problem and repair history, and the vehicle`s year, make, model, and vehicle ID number. Be sure to keep a copy of this letter for your records.
The manufacturer is then required to make one final attempt to repair the defect.