What Am I Entitled To If The Manufacturer Chooses To Replace My Vehicle Or Give Me A Refund?

The manufacturer of the vehicle, its agent or its authorized dealer must replace the motor vehicle or refund the purchase price if the defect is not remedied in four attempts or if the total repair time exceeds 30 days and the defect substantially impairs the use and value of the motor vehicle to the buyer and the defect is not the result of abuse, neglect or unauthorized modifications or alterations. If the manufacturer elects to replace the motor vehicle, it must be replaced with a comparable motor vehicle of the same model and having the same features as the replaced vehicle. However, if such a vehicle cannot be delivered to the buyer within a reasonable time, then the motor vehicle must be replaced with a comparable motor vehicle substantially similar to the replaced motor vehicle. If the manufacturer accepts the return of the motor vehicle from the buyer, the buyer is entitled to a refund of the full purchase price, including all sales taxes, license fees, registration fees and other similar governmental charges, less a reasonable allowance for the buyer`s use of the vehicle. A reasonable allowance for use is the amount of use of the vehicle by the buyer before he reported the nonconformity to the manufacturer and during any subsequent period when the vehicle is not out of service for repairs.

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