For information on your rights under the Lemon Law, to obtain an arbitration application, or case hearing information:

Office of Consumer Affairs and Business Regulation
(617) 727­7780 or Toll Free: (888) 283­3757

To file a formal complaint (NOT for arbitration) against a dealer or manufacturer:

The Office of theAttorney General
(617) 727­8400
www.state.ma.us/ag

To check a manufacturer`s complaint history:

Office of Consumer Affairs and Business Regulation (arbitration history only)
(617) 727­7780 or Toll Free: (888) 283­3757

The Office of the Attorney General
(617) 727­8400

Better Business Bureau
(617) 426­9000
(508) 755­2548
(413) 734­3114
www.bbb.org

For information on auto safety problems and recalls:

National Highway Traffic Safety Administration
(800) 424­9393
www.nhtsa.dot.gov