Lawyers are ready to help during these stressful times. Schedule your consultation >
Free Online Legal Resources
If the manufacturer does not repair the defect, or if the repairs are unsuccessful, you have the following options:
Contact the Department of Consumer and Regulatory Affairs to receive a claim form, which you need to complete and return to the Board of Consumer Claims Arbitration.
Within 5 days of receipt of your claim, the Board will notify you as to whether or not your claim qualifies for arbitration. If it does, they will also notify the manufacturer at this time.
The Board will then appoint a time and place for your hearing—usually within 60 days of receipt of your claim. They will notify you of this date no less than five days ahead of time.
Although less formal than a court hearing, at the arbitration hearing you and the manufacturer will be able to present oral and written testimony, witnesses, and other evidence, as well as to crossexamine the opposing sides` witnesses. Both sides are entitled to be represented by attorneys.
After the Board`s decision on your case, either side does have the right to petition for an appeal.
Court Action: If the state Board of Consumer Claims Arbitration rejects your case for arbitration, or if you reject the decision of the state or manufacturersponsored arbitration programs, your other option is going to court. If you do seek court action, you should consult an attorney.
This article is intended to be helpful and informative. But even common legal matters can become complex and stressful. A qualified lemon lawyer can address your particular legal needs, explain the law, and represent you in court. Take the first step now and contact a local lemon attorney to discuss your specific legal situation.