Consumer Lawsuits Under the Magnuson-Moss Warranty Act
The Magnuson-Moss Warranty Act is the federal law that governs consumer product warranties. Passed by Congress in 1975, the Act requires manufacturers and sellers of consumer products to provide …
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Alternatives To Consumer Lawsuits
Although the Act makes consumer lawsuits for breach of warranty easier to bring, its goal is not to promote more warranty litigation. On the contrary, the Act encourages companies to use informal …
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What Is Complaint Mediation?
Complaint mediation is a way to settle disputes where the two parties to the dispute work through a third person to solve their problem. It is a simple and informal process. The third person, or …
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How Does Our Consumer Mediation Service Work?
Your complaint is reviewed to determine if it can be mediated. If it appears that it can be, a copy of your written complaint is then forwarded to the business for its response. At the same time, …
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How Do I Start The Mediation Process?
To start the mediation process, fill out a Consumer Complaint Petition, available from the Consumer Protection Division. (For address, see Consumer Mediation.) Fill out the form completely and …
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